Testing ZentryChat Widget
Test the Human-in-the-Loop (HITL) feature
🧪 Test Instructions
Look for the chat widget in the bottom-right corner of your screen.
Click it to open and type the following message:
I want to speak to a human
✅ Expected Results
- Widget shows: "I'll connect you with a human agent right away..."
- Email notification sent to client
- Conversation saved to database
- Status changes to "human_requested"
🔍 Verify in Database
Railway → Postgres → Data → conversations table
Look for: status = 'human_requested'