Testing ZentryChat Widget
Test the Human-in-the-Loop (HITL) feature
๐งช Test Instructions
Look for the chat widget in the bottom-right corner of your screen.
Click it to open and type the following message:
I want to speak to a human
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Expected Results
- Widget shows: "I'll connect you with a human agent right away..."
- Email notification sent to client
- Conversation saved to database
- Status changes to "human_requested"
๐ Verify in Database
Railway โ Postgres โ Data โ conversations table
Look for: status = 'human_requested'